How it works

We find it. You approve the fix. We check it every month.

Four steps, each one small enough to finish. We never touch your store unless you ask us to in writing.

  1. Free

    Free report

    We look at your store the way Google, AI assistants and shoppers do. You get five scores and three findings with the evidence: how you compare with two competitors on three numbers, then two things brands usually miss. You also get a rankings check against your competitors, the Instagram comment check and a short walkthrough video. A person on our team checks every report before it goes out.

  2. After your report

    Fix Pack

    Every finding becomes a finished fix: a preview copy of your theme to publish, one import file for your product data, finished code if your site is custom built, a checklist for settings and the steps to get listed where AI shops. Each fix is tested on a private preview of five of your own pages.

    A · The default

    Your team applies it

    You publish the preview copy, import one file and work through the checklist. We check it landed in the next Monthly Audit.

    or
    B · On request

    We apply it, the safe way

    We build the changes in a copy of your theme. You see a preview and press publish, and the previous version is kept so any change can be reverted. Its own guarantee.

    Four ways a fix lands

    • Your design

      Your store’s look and code

      We build every fix in a copy of your theme, never your live one. You get a preview link to check it on your own pages.

      You: Press publish. Your previous theme is kept, so you can go back at any time.

    • Your products and pages

      Titles, descriptions and answers

      Product titles, descriptions, image text and answers to shopper questions, corrected and ready. You see every change side by side, before and after.

      You: Upload one file, or press Apply in your UptenAI portal. The old values are kept, so you can undo any of it.

    • Custom built sites

      Finished code for your developer

      If your site runs on its own code, your developer gets finished, tested code with a short note for every change.

      You: Your developer reviews it and merges it. We only get access when you invite us, and we remove ourselves once it is merged.

    • Store settings

      The things that live in your admin

      Returns, markets and redirects are settings, not code. You get a checklist with a screenshot for every step.

      You: Work through it, or ask us to do it. We record every change we make.

  3. Every month

    Monthly Audit

    We rescore your store every month, find what is new, keep your pack current, track how AI assistants answer thirty buyer questions about you, watch your product feed and index, and repeat the comment check. You get one plain English email and decide what your team applies. Month to month.

Coming soon

Jenny, our AI assistant

Getting found starts the conversation. Jenny answers it, day and night, on the channels your customers already use. An optional add on to UptenAI.

  • Coming soon

    Web chat

    On your own site. Answers questions about sizing, shipping and returns while the shopper is still on the page.

  • Coming soon

    Instagram

    Replies to comments and direct messages, so a question under your post never sits unanswered.

  • Coming soon

    WhatsApp

    Answers customers who message your business number, at any hour.

Ads, coming later

Paid ads come later, once your store is found and your customers are answered. We will tell you when they are ready.

What we need from you

Almost nothing.

  • Your website address.
  • Nothing else.

Start with the report.

It is free, checked by hand, and shows you exactly what is wrong. See our guarantee.

Request my free report